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Hi, I'm Akash Aggarwal

Test Architect and QA Leader

Quality Engineering Leader

Bengaluru, India
Worked:
🇮🇳🇮🇩🇯🇵
14+
Years Experience
120+
Engineers Led
90M+
Users Impacted
0
Prod Defects

About Me

Test Architect and QA Leader with 14+ years of experience architecting enterprise-grade automation systems for Mobile Applications, Web Applications, and APIs across Fintech, Payments, Gaming, eCommerce, Banking, Travel, and Insurance domains.

Expert at building end-to-end test automation platforms, leading QA organizations, and driving quality strategy for high-traffic global platforms. Proven track record of delivering 0 production defects, reducing execution time by 50%, and leading teams of 120+ engineers across global organizations.

Proven Track Record:

Responsible for 3Ps (Product, People, Process/Practice) ensuring overall success
Reducing execution time by 50% and manual effort by 70%
Achieving 0 production defects & preventing revenue leakage
Lead global QA orgs of 5–120+ engineers across Rakuten, Tokopedia, Paytm Payment Bank, Paytm
Innovating with AI to write test plan, test cases, automation code generation, refactoring.

Education

MCA
GGSIPU Delhi
BCA
GGSIPU Delhi

Certifications

AWS Architecting on AWS (Sep 2021)AWS Technical Essentials (Mar 2021)Succeeding in DevOps - LinkedIn Learning (Aug 2021)Software Architecture: Breaking a Monolith into Microservices - LinkedIn Learning (Aug 2021)Microservices: Designing Highly Scalable Systems - Udemy (Aug 2021)

Professional Experience

14+ years of driving quality transformation across global product companies

🏢

Rakuten

Staff Engineer QA

May 2023 – Present
Bengaluru, India / Tokyo, Japan

QA and Automation Leader for Japan Affiliate vertical at Rakuten.

Key Achievements

  • Started QA / Test Engineering from scratch in Japan Affiliate
  • Consistently released all projects and maintained 0 production Blocker / Critical / Major issues
  • Created and mentored team of 8 members
  • Built automation solutions from scratch for Web and API
  • Designed and developed automation solutions that runs thousands of UI automation cases in span of couple of hours
  • Selenium Webdriver, Rest Assured, TestNg, Extent report solution running under dockerised selenium grid
  • CI/CD to run send daily reports as well as summary reports to team and leaders
  • Enabled members to work independently to add most value in system
💳

Paytm Payments Bank

Senior QA Manager - UPI and Payments

Nov 2022 – Apr 2023
India

Ownership of QA for UPI and Payments. Worked to improve 3Ps: Product, Process, People.

Feature Launches

  • Launched UPI Lite
  • Launched UPI 123 Pay
  • Launched UPI Auto pay

Key Contributions

  • Managed 50+ QA/SDET engineers across mobile, backend, and payments systems
  • Introduced automated validation pipelines for UPI flows to improve release reliability
  • Implemented early detection systems reducing critical incidents
🛒

Tokopedia

Tech Architect - Test Engineering - Engineering Productivity

Oct 2019 – Nov 2022
Noida, India / Jakarta, Indonesia

Tokopedia is Indonesia's biggest marketplace and Digital Platform with 90M+ monthly active users and 9M+ Merchants.

Framework Development

  • Developed web automation framework using Selenium, TestNG, ReportNG
  • Developed API automation framework using Rest Assured, TestNG, ReportNG
  • Developed automation framework for Android app automation using Appium
  • Developed test automation framework for automation testing of Rest APIs, gRPC and GQL calls

Automation Impact

  • Improved existing Katalon Android App Automation execution time by 50%
  • Built distributed, parallel execution system → 50% faster automation runs
  • Integration of test automation framework with Kibana
  • Continuous integration using CI/CD

Leadership & Innovation

  • Leading Tech improvements across Tokopedia
  • Mentoring team of 120+ test engineers on tech skills
  • Among Tokopedia's top 1% software engineer and part of Tokopedia Tech bench for future leaders
  • Identifying improvement areas in SDLC and creating POCs for improvement
  • Knowledge transfer and getting POC implemented across teams and verticals
  • Identifying complex problems and creating solutions to them
📱

Paytm / Paytm Mall

QA Lead (Paytm, Paytm Mall)

Jun 2016 – Oct 2019
India

Paytm is India's #1 Payment solution. Paytm Mall is one of the top 5 players of India Ecommerce Industry. Handling two platform components that clock over 400 million transactions a month.

Organization Building

  • Started as 1st member in Mobile Apps QA team and extended it to 20 members
  • Handling entire iOS, Android, Windows apps for Marketplace, O2O, Travel business
  • Handling team of 20 members - Responsible for Manual as well Automation testing

Automation & Testing

  • Manual and Automation API Testing by using TestNG framework
  • Automation Testing of Paytm Mall iOS, Android apps
  • Automated entire jenkin jobs to see and keep track of entire Paytm's activity
  • Handling API Automation of Complete CART module individually

Feature Ownership

  • Independently handled QA of Hotels, Flights, Digital Gold, Movies, Insurance, Loans etc O2O/Financial features of Paytm for Apps
  • Closely work with Product Team and QA team(s) for continuous improvements to offer superior UX
  • Requirement gathering and improving requirements with the Product Team
🏷️

Snapdeal

QA II, Mobile Automation

Apr 2015 – May 2016
India

Mobile automation specialist for one of India's leading e-commerce platforms.

Key Contributions

  • Built Appium automation for Android & iOS from scratch
  • Delivered apps with 99.8% crash-free rate, validated via automated pipelines
🏠

Sopra Steria

Software Engineer QA

Jan 2001 – Jan 2015
India

QA automation for IoT products.

Key Contributions

  • Built SeeTest automation for British Gas Hive IoT smart-home products
📲

LeewayHertz

Software Engineer QA

Jan 2001 – Jan 2014
India

Started professional career in QA and automation.

Key Contributions

  • Delivered QA and automation for enterprise & consumer mobile applications

Technical Skills

Languages

PythonJava

Automation Tools

PlaywrightSeleniumAppiumRest AssuredSeeTestEggPlantMonkeyTalk

Frameworks

PyTestTestNGJUnitCucumberReportNG

API & Microservices

RESTgRPCGraphQLCharlesPostmanJava Rest ClientPython Requests

DevOps

JenkinsGitHub ActionsDockerKubernetes

Observability

GrafanaKibana

Performance and Load Test Tools

JMeterGatling

AI Tools

ChatGPTGitHub CopilotClaudeCursorGemini

Core Competencies

3Ps Leadership

Product OwnershipPeople ManagementProcess & Practice ExcellenceTest Owner AccountabilityOverall Success Management

Automation Architecture

Framework Design & DevelopmentCross-Platform Automation (Web, Mobile, API)Test Data ManagementCI/CD IntegrationDistributed Execution Systems

Quality Engineering

Test GovernanceRelease QualityDefect PreventionRCA & Quality MetricsFlakiness Reduction99.8% Crash-Free UX

Technology Expertise

Python, JavaSelenium, Playwright, AppiumRest Assured, gRPC, GraphQLTestNG, JUnit, PyTest, ReportNGSeeTest, EggPlant, MonkeyTalk

DevOps & Cloud

CI/CD (Jenkins, GitHub Actions)Docker, KubernetesAWS (Architecting, Technical Essentials)Kibana Integration

AI & Innovation

Self-Healing TestsAI-based Test GenerationIntelligent Test SelectionAuto-RefactoringPredictive Analytics

Key Achievements

0
Production Defects
Across multiple global product lines
30%
Efficiency Gain
Streamlined processes
50%
Faster Execution
Reduction in automation execution time
70%
Less Manual Work
Decrease in manual regression effort
15%
Revenue Contribution
Affiliate brings 15% of eCommerce revenue
20%
System Automated
Completed automation in parallel
120+
Engineers Led
Mentored engineers
90M+
Users Served
By test systems architected
400M+
Transactions
Supported monthly

AI Engineering Impact

Leveraging AI to transform test engineering

30%
Faster Releases
Via AI-assisted refactoring & auto-correction
60%
Documentation Reduction
Using LLM-based automation
35%
Higher Coverage
Through AI-generated tests

System & Automation Architecture Expertise

3Ps Ownership Model (Product, People, Process/Practice)
Distributed parallel automation (Docker-based)
CI/CD-driven automation pipelines
Microservices testing automation (REST, gRPC, GraphQL)
AI-driven automation (self-healing, auto-generation, intelligent selection)
Observability-integrated test systems (Grafana/Kibana)
Test Data Platform architecture & auto-generation
End-to-End automation for Web, API, Mobile, Payments
Framework development for Web (Selenium), Mobile (Appium), API (Rest Assured)
Engineering Productivity & SDLC improvements

Let's Connect

I'm always open to discussing new opportunities, collaborations, or just having a chat about test automation and quality engineering.

Get in Touch

Email
akashaggarwal1@gmail.com
Phone
+91-9717341780
Location
Bengaluru, India
Worked:
🇮🇳🇮🇩🇯🇵
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